Create and supply your order in ten days. that's madebyplasma.
Our state-of-the-art automatic equipment and streamlined in-house production process ensure that we deliver locally made merchandise to you on time and in full at globally competitive prices.
No.1
Prepare your Artwork.
To ensure the best possible print results, please follow these guidelines for print-ready artwork.
- Artwork Dimensions: Create your artwork at the size you want it to be printed. This helps maintain the intended quality and proportions. View our max print size and position guide here.
- High-Resolution Artwork: For best results, create high-resolution artwork. Although we double-check files, the best practice is to send us the correct file from the beginning to avoid delays in the pre-press process
- Need Artwork Assistance? We're Here: If you have difficulties with your artwork, don't hesitate to reach out. We can assist you in getting your files print-ready. Depending on the complexity, this service may require an artwork fee.
- Fonts and Images: All fonts must converted into outlines, and all images are embedded within the file. This ensures accurate rendering during the printing process.
- DPI Requirement: Files should have a minimum resolution of 300 DPI (dots per inch) at the actual print size. This is crucial for sharp and clear printing.
- Accepted File Formats: Save your artwork in one of the following formats: AI (Adobe Illustrator), PSD (Adobe Photoshop),PDF, EPS, or Hi-Resolution JPEG or PNG files. These formats are most compatible with our printing processes.
- Include Artwork with Quote: Remember to attach your artwork when you submit a quote request. This lets us provide you with the most accurate pricing and production details.
No.2
Place an Order.
Customise with ease using made's Online DesignLab or use the get a quote form. Select your blank garment, upload your artwork and create to your required specifications. Choose from screenprinting, embroidery, and other embellishment methods to bring your vision to life. Once your design is complete, confirm your order in just a few steps, simplifying the entire process from initial concept to creation and supply.
- Select Your Product
- Start by selecting the type of apparel you want to customise (e.g., t-shirts, hoodies, etc.).
- Browse the pre-loaded blank garment options, choose your preferred style, colour, and size quantities, and click "Place an Order."
2. Customise Your Design
- Use the design tools to upload your artwork or create a new design using text, shapes, and pre-uploaded designs.
- Position your design/artwork on the apparel within the printing parameters, adjust the size if needed, and preview how it looks.
- Once satisfied, save your design.
Step 3: Confirm Your Order
- Review your design and product details.
- Select your garment quantity and sizes, review pricing, and proceed to checkout.
- Complete your order by filling in the required shipping and payment information. Once payment is received, your order will be placed into production for review. Don't worry. We will only print once you have approved the proof through our online portal.
Step 4: Shipping & Logistics
- After your order is finished in production, Your custom apparel will be packed and shipped according to your chosen method and requirements.
- Online tracking will be provided once your order is shipped.
No.3
Artwork Approval.
Once the quote has been approved and payment made in full, we'll provide detailed digital mock-ups of your order for your review and approval through our printing software. You must approve or disapprove of the mock-up. We will not proceed with your order until the digital mock-up has been accepted. If the digital mock-up is incorrect, you can provide notes on the changes you require, and we will resend the digital mock-up for approval.
- Review Digital Mock-up: Take the time to carefully review the mock-ups we have created. Ensure that all details, including design, spelling, placement, print size, Pantone colour selection or any other requirements, align with your expectations.
- No Changes Post-Approval: Once you've approved the digital mock-ups, we can't make any further changes to the design or details. So, it's essential to be sure before approval.
- Finishing Details Included: Our tech packs will include all the finishing details on labelling, packaging and shipping.
Your approval signifies that everything is to your specifications, and we'll move forward into production. If you have any questions or concerns during this stage, please don't hesitate to contact us for clarification or assistance.
No.4
Production.
Your order is now ready for production.
Services that include screenprinting, Heat Transfers, and embroidery have different procedures; however, we will update you on your order by email as it progresses through the production stages.
Turnaround Times: Typically, you can expect a ten-business-day turnaround for production on garments that are produced in-house. Embroidered and woven patches and heat transfer production may have longer lead times.
Rush Orders: Please call us if you have urgent or rush orders. We'll explore every avenue to accommodate your needs and meet deadlines, even in tight timeframes. Rush orders incur a +25% increase on standard production.
Varied Orders: Please note that orders involving multiple decoration methods or placed during busy periods may require slightly longer production times. We may be required to do a split shipment of your order.
We understand your deadlines are important, so please express if you have essential dates that need to be met. Please note production times do not include shipping times; unfortunately, it is out of our control.
No.5
Relabelling, Fold & Bag.
We provide complete finishing services, including relabelling, folding, and individual bagging, to ensure your items are presentation-ready for shipment.
Label Styles:
- Woven Labels: Classic and timeless. Download template.
- Printed Labels: Modern and versatile. Download template.
Bagging Options:
- Compostable Bags: Eco-friendly choice.
- Polybags: Standard packaging.
- Customer-Supplied Bags: Send your bags with order details.
- Custom Packaging: Contact us for special requests.
Barcodes & Sizing Stickers:
Add size barcodes for efficient inventory management and accurate shipping. Let us know if you need this service included in your quote.
No.6
Shipping & Logistics
- Australia-Wide Shipping: We ship to any location, including your address or a 3PL fulfillment center.
- Urgent Same-Day Delivery: Available within 50km of Burleigh Heads, with applicable delivery fees.
- Pick Up: We’ll notify you via email or SMS when your order is ready for pickup.
- Preferred Courier: If you have a preferred courier, please inform us during ordering and send us the shipping labels.
Couriers:
- We use Auspost and Aramex Couriers.
- Orders are processed and shipped on the same day as production completion, with tracking provided via email.
Estimated Delivery Times:
- QLD: 1–4 business days
- NSW: 2–5 business days
- VIC/SA/TAS: 4–10 business days
- WA: 7–12 business days
- NT: 10+ business days
Aramex delivers between 8 am and 5 pm, Monday to Friday, and leaves a calling card if no one is home. You can reschedule or pick up from their depot.
made to order, made to last.
Bring your vision to life with made's DesignLab. Customise blank apparel and merchandise with your designs for streetwear, workwear, events and more. Select colours, sizes, quantities and finishes crafted to your specifications.
